Shipping policy

Last Updated: 1 January 2026

At PakEStore, we aim to dispatch orders quickly and safely across Pakistan. Please review our Shipping Policy before placing an order.

By ordering from our store, you agree to the terms below.

1️⃣ Shipping Coverage

We currently offer delivery across Pakistan through trusted courier partners.

Available courier options may include:

✔ Leopard Courier
✔ TCS Courier
✔ Other approved courier services (when required)

2️⃣ Shipping Methods

🚚 Leopard Standard Delivery

📦 Estimated Delivery Time: 2–4 Working Days
💰 Charges: Rs 250

Best for regular nationwide delivery.

⚡ TCS Fast Delivery

📦 Estimated Delivery Time: 24–48 Working Hours
💰 Charges: Rs 450

Best for urgent orders and faster delivery.

3️⃣ Order Processing Time

Orders are usually processed after:

✔ Order confirmation
✔ Required advance payment (if applicable)
✔ Complete customer details received

Orders may require additional verification in some cases.

4️⃣ Delivery Time Notice

Estimated delivery times are approximate and may vary depending on:

  • City / Location

  • Remote areas

  • Courier workload

  • Weather conditions

  • Public holidays

  • Security restrictions

  • Operational delays

  • Unexpected logistics issues

Some orders may occasionally require additional delivery time beyond the normal estimate.

PakEStore is not responsible for courier delays outside our control.

5️⃣ Customer Responsibilities

Customers must provide accurate:

✔ Full Name
✔ Phone Number
✔ Complete Address
✔ Landmark (if needed)

If incorrect details are provided, delays or failed delivery may occur.

6️⃣ Failed Delivery / Refused Parcel

If delivery fails due to customer-side reasons such as:

❌ Wrong address
❌ Phone not reachable
❌ Customer unavailable
❌ Parcel refused
❌ Repeated failed attempts

Then reshipping charges may apply.

Any advance payment may become non-refundable according to store policy.

7️⃣ COD Orders

Cash on Delivery (COD) is available on selected products only.

Some products may require minimum advance payment before dispatch.

Remaining balance (if applicable) is payable on delivery.

8️⃣ Digital Products Delivery

Digital products / setup files / download links are delivered electronically after payment confirmation.

Delivery time may vary depending on queue, support hours, or file preparation time.

9️⃣ Damaged Parcel Notice

If parcel appears physically damaged during delivery:

✔ Record video while opening
✔ Keep packaging safe
✔ Contact support immediately

Claims without proof may not be accepted.

🔟 Tracking Information

Tracking details may be shared when available after dispatch.

1️⃣1️⃣ Policy Updates

PakEStore reserves the right to update, modify, or replace this Shipping Policy at any time without prior notice.

Updated versions become effective once published.

🤝 Final Agreement

By placing an order, customer confirms acceptance of this Shipping Policy.